Terms of Service

Techtheta IT Solution provides custom software development services including but not limited to:

• CRM and ERP software development
• Mobile application development (Android, iOS, Flutter)
• Web design and development
• Digital marketing (SEO, PPC, social media)
• AI and machine learning solutions
• Business process automation
• Data analysis and business intelligence
• WhatsApp marketing and chatbot solutions

The specific scope, deliverables, timeline, and payment terms for each project are governed by a separate written agreement or Statement of Work (SoW) signed between us and the client.

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use our website to transmit harmful, offensive, or unlawful content.
• Attempt to gain unauthorised access to any part of our systems.
• Use automated tools to scrape, crawl, or extract data from our website.
• Impersonate Techtheta IT Solution or any of its employees.
• Use our website in any way that could damage, disable, or impair its operation.

All content on this website — including text, graphics, logos, images, icons, and software — is the property of Royaldreamhouses Services Private Limited or its content suppliers and is protected under Indian and international copyright laws.

With respect to client projects:

• Upon full payment, intellectual property rights in the custom deliverables transfer to the client as specified in the project agreement.
• Any pre-existing frameworks, libraries, or tools we use remain our property or are subject to their respective open-source licences.
• We reserve the right to showcase completed projects in our portfolio unless otherwise agreed in writing.

Payment terms are defined in individual project agreements. Generally:

• A non-refundable advance (typically 30–50%) is required before project commencement.
• Milestone-based or monthly payments apply for ongoing projects.
• All prices are in Indian Rupees (INR) and exclusive of GST unless stated otherwise.
• Late payments may attract interest at 2% per month on the outstanding amount.
• We reserve the right to suspend work or withhold deliverables in case of non-payment.

Due to the custom nature of our work:

• Advance payments are non-refundable once work has commenced.
• Refunds for work already completed are not applicable.
• If we fail to deliver agreed milestones through no fault of the client, a fair refund will be considered on a case-by-case basis.
• Any disputes regarding refunds must be raised within 14 days of the relevant milestone.

To the maximum extent permitted by applicable law, Techtheta IT Solution shall not be liable for:

• Any indirect, incidental, special, or consequential damages arising from use of our services.
• Loss of revenue, data, goodwill, or business opportunity.
• Damages arising from third-party services, APIs, or platforms used in a project.

Our total liability in any matter shall not exceed the amount paid by the client for the specific service giving rise to the claim.

We warrant that our services will be performed with reasonable care and skill. However:

• Our website and services are provided "as is" without warranties of any kind beyond those expressly stated.
• We do not guarantee uninterrupted or error-free operation of delivered software.
• We offer a standard bug-fix warranty period (typically 30–90 days post-delivery) as agreed in the project contract.

Both parties agree to keep confidential all non-public information shared during the course of a project. We will not disclose your business data, strategies, or proprietary information to third parties without your written consent. An NDA can be executed upon request before project discussions begin.

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

We encourage amicable resolution of disputes before pursuing legal remedies. Disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996 if mutually agreed.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised Terms. For active project agreements, changes to Terms do not affect the existing contract unless mutually agreed.